1. Introduction

Welcome to Giftwy.com. This Privacy Policy explains how Giftwy, operated by MELVIN HILL JR (“we,” “us,” or “our”), collects, uses, and protects your personal information when you use our website (the “Site”) and services.

We are dedicated to protecting your privacy and handling your data with transparency and care. By accessing our Site, you agree to the practices described in this policy.

2. What Information We Collect

To create your custom art and provide a seamless experience, we may collect the following information:

  • Personal Information: Your name, shipping address, billing address, email address, and phone number, which you provide when placing an order.
  • Order and Payment Information: Details about the products you buy and your order history. All payments are processed securely through third-party payment gateways like Stripe or PayPal. We do not store your complete credit card details on our systems.
  • Technical and Usage Data: Information such as your IP address, browser type, device information, and how you navigate and interact with our Site.
  • Cookies: We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze website traffic.

3. How We Use Your Information

We use the information we collect for the following key purposes:

  • To process, create, and deliver your custom orders.
  • To manage payments, prevent fraud, and facilitate refunds.
  • To communicate with you about your order, answer your questions, and provide customer support.
  • To improve and personalize our website, products, and services.
  • To maintain the security and integrity of our online store.
  • To comply with legal and regulatory obligations.

4. Sharing and Disclosure of Information

Your trust is paramount. We do not sell, trade, or rent your personal information to third parties. We only share your data with trusted service providers when necessary to operate our business, including:

  • Payment Processors (e.g., Stripe, PayPal) to handle your payments securely.
  • Shipping Carriers (e.g., USPS, FedEx) to deliver your artwork.
  • Analytics Platforms (e.g., Google Analytics) to help us understand user behavior and improve our Site.
  • Legal Authorities if required by law, subpoena, or to protect our rights.

5. Data Security

We implement a variety of reasonable security measures to protect your personal information. Your data is stored on secure networks and is accessible only by a limited number of authorized personnel who are required to keep the information confidential.

6. Your U.S. Privacy Rights

As a resident of a U.S. state with applicable privacy laws (such as California or Virginia), you may have specific rights regarding your personal information, including the right to know what data we have collected, request its deletion, and opt-out of its “sale” or “sharing.” To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their policies.

8. Policy Updates

We may update this Privacy Policy from time to time. The revised version will be indicated by a “Last Updated” date at the top of this page.

9. Contact Us

If you have any questions or concerns about this policy, please do not hesitate to contact us.

  • Store Name: Giftwy
  • Email: [email protected]
  • Business Address: Giftwy, c/o MELVIN HILL JR, 14254 HERITAGE CROSSING LN, CENTREVILLE, VA 20120, United States