1. Introduction
Welcome to Giftwy.com. This Privacy Policy explains how Giftwy, operated by MELVIN HILL JR (“we,” “us,” or “our”), collects, uses, and protects your personal information when you use our website (the “Site”) and services.
We are committed to safeguarding your privacy and handling your data with transparency and care. By accessing our Site, you agree to the practices described in this policy.
2. What Information We Collect
To create your custom art and provide a seamless shopping experience, we may collect the following information:
-
Personal Information: Your name, shipping address, billing address, email address, and phone number provided when placing an order.
-
Order and Payment Information: Details about the products you purchase and your order history. Payments are processed securely through third-party gateways (e.g., Stripe, PayPal). We do not store your complete credit card details.
-
Technical and Usage Data: Information such as your IP address, browser type, device details, and how you navigate and interact with our Site.
-
Cookies: We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze website traffic.
3. How We Use Your Information
We use collected information to:
-
Process, create, and deliver your custom orders.
-
Manage payments, prevent fraud, and handle refunds.
-
Communicate with you about your orders and provide customer support.
-
Improve and personalize our website, products, and services.
-
Protect the security and integrity of our online store.
-
Comply with legal and regulatory obligations.
4. Sharing and Disclosure of Information
Your trust is important to us. We do not sell, trade, or rent your personal information. We may share it only when necessary with:
-
Payment Processors (e.g., Stripe, PayPal) for secure payment handling.
-
Shipping Carriers (e.g., USPS, FedEx) to deliver your orders.
-
Analytics Platforms (e.g., Google Analytics) to improve our services.
-
Legal Authorities if required by law or to protect our rights.
5. Data Security
We employ reasonable technical and organizational measures to protect your information. Data is stored on secure networks and accessible only by authorized personnel who must maintain confidentiality.
6. Your U.S. Privacy Rights
If you are a resident of certain U.S. states (such as California or Virginia), you may have rights to:
-
Request details on the personal information we collect.
-
Request deletion of your personal data.
-
Opt-out of the “sale” or “sharing” of personal information (we do not engage in selling your data).
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those third parties. Please review their policies before providing any information.
8. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted here with the updated date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Store Name: Giftwy
Email: [email protected]