Shipping Policy – Giftwy
At Giftwy, we are committed to ensuring your custom artwork is delivered safely, promptly, and transparently. This policy outlines our complete shipping process for all orders within the United States.
Delivery Timeline: Production & Shipping
Every artwork we create is custom-made just for you. The total delivery time includes both production and shipping. Please note that business days refer to Monday through Friday, excluding public holidays.
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Production Time: 4–7 business days
Our team dedicates this time to designing, printing, and framing your artwork before it is ready for shipment. -
Shipping Time: 5–9 business days
This is the estimated transit time with our carriers after your order has been shipped.
➡️ Total Estimated Delivery Time: 9–16 business days from the date your order is placed.
Shipping Costs & Carriers
We work with trusted national carriers, primarily USPS, FedEx, and DHL, to deliver your orders securely.
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Standard Shipping: Flat rate of $6.95 for all orders.
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Free Shipping: Enjoy FREE standard shipping on all U.S. orders over $89.
The final shipping cost (including applicable taxes) will be calculated and displayed at checkout before payment.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your unique tracking number. You can use this to follow your package’s journey until it arrives at your door.
Address Accuracy, Taxes & Reshipment
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Address Accuracy: Customers are responsible for providing a complete and accurate shipping address. Giftwy is not liable for packages lost or returned due to incorrect addresses.
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Reshipment: If a package is returned to us due to an incorrect address, customers must pay a reshipment fee equal to the original shipping cost of $6.95.
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Taxes: Sales tax is calculated at checkout based on your shipping address, in accordance with state and local laws.
Contact Us
If you have any questions about your order or our shipping process, please contact us:
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Email: [email protected]
